Contact
Last updated: 2026-07-23 · Applies to the LifeMatch invite-only pilot
Get in touch
LifeMatch is operated by MTLS Group / Medflow. During the pilot, every message is read and answered personally — questions, feedback, and anything that feels rough are all welcome.
Email us at ms@mtlsgroup.com. We respond within one business day.
Screening questions
If your application was declined, the decision email includes the reason and what to improve — you can revise your submission and it will be re-reviewed. If anything in the feedback is unclear, reply directly and we will explain.
Privacy and account deletion
To exercise any of your data rights — including full deletion of your account and profile — email ms@mtlsgroup.com from the address on your account. Deletion requests are confirmed and completed within one month; see the Privacy Policy for details.